To file a claim, call 1-800-358-0600.

Policy Changes, Personal Information Changes, Address Changes and Cancellations

Due to insurance regulations, all changes affecting your policy must be submitted in writing.

Please include your name, address, policy number, policy effective dates, as well as a detailed explanation of your changes. Send these to us in writing in one of three ways:

1. E-mail: rentersmail@assurant.com
2. Fax: 1-305-252-7037
3. Mail:
   American Bankers Insurance Company of Florida
   American Security Insurance Company
   Ranchers and Farmers Mutual Insurance Company
   Specialty Services, 5th Floor
   P.O. Box 979220
   Miami, FL 33197

If you have any questions regarding this procedure, please contact us at 1-800-432-8612, Monday through Friday, 8 a.m. to 8 p.m. EST.

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Customer Service Contact Information

If you are a new customer, you may contact us toll-free at 1-866-720-3213 , Monday through Friday, 8 a.m. to 10 p.m. and Saturday from 10 a.m. to 5 p.m. ET. If you are an existing policyholder, you can reach customer service at 1-800-432-8612. Monday through Friday from 8 a.m. to 8 p.m. ET. You may also email us at rentersmail@assurant.com or fax us at 1-305-252-7037.

If you'd prefer, you may write to us at:

American Bankers Insurance Company of Florida
American Security Insurance Company
Ranchers and Farmers Mutual Insurance Company
Specialty Services, 5th Floor
P.O. Box 979220
Miami, FL 33197

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For further information about our program or to setup an appointment, please contact a Sales Consultant by choosing the state where your company is headquartered.

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