THE INDUSTRY LEADER
As the industry’s leading provider of hazard insurance outsourcing solutions, Assurant Specialty Property is well prepared to meet the challenges faced by the mortgage industry. Our leadership position allows us to provide a broad industry perspective to our clients and deliver value through technology, experience and economies of scale. Our operation is extensive. We currently process mortgage insurance in five expansive outsourcing centers, strategically located across the country. Our staff is dedicated to supporting our clients and delivering excellent service to their customers.
FOCUSED ON YOU. Our dedicated client teams are focused on your portfolio, your customers and your results. Specific knowledge of your business rules, culture and philosophy allow your dedicated team to provide exceptional service and optimal customer care to your borrowers.
NONE AND DONE. Assurant Specialty Property does everything it can on the front end to eliminate calls from the borrower. Through our strategic relationships with voluntary insurance carriers, we are able to process more transactions and transaction types through EDI than any other provider. The accuracy of SmartFlow combined with our EDI strategy enables Assurant to reduce unnecessary borrower contact.
SUPERIOR QUALITY ASSURANCE. Assurant Specialty Property's products and processes are all thoroughly tested to ensure the highest levels of accuracy. We routinely apply the Six Sigma methodology to our services so that we may continually fine tune them to the benefit of the borrower.
CORE INSURANCE OUTSOURCING SERVICES
- Document tracking and follow-up
- Inbound and outbound insurance customer service
- Escrow administration
- Loss draft administration
- Hazard insurance line set-up